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Company Information
Legal Name
FOP Melnyk Y. S.
TIN: 3461707673
Address
Ukraine, 54058, reg. Mykolaivska
c. Mykolayiv, st. Lazurna b. 34, ap. 73
Phone
+38 (093) 383-5024
Frequently Asked Questions
Get answers to common questions about BankStatementFlow and our AI document processing service.
Our AI achieves over 99% accuracy in extracting data from financial documents. The system is trained on millions of documents and continuously improves through machine learning. For complex or unusual documents, we provide easy editing tools to make corrections.
Yes, absolutely. We use enterprise-grade security with AES-256 encryption, and automatic data deletion after processing. Your documents are never stored permanently, and all processing occurs on secure, encrypted servers.
We support PDF, JPG, PNG, and various image formats. Our AI can process scanned documents, digital PDFs, photos taken with mobile devices, and multi-page documents. The system automatically optimizes image quality for better extraction results.
Most documents are processed within 30-60 seconds. Large or complex multi-page documents may take up to 2-3 minutes. You'll receive real-time updates on processing status and can continue working while documents are being processed.
Custom AI Instructions allow you to train our AI to extract specific data fields and follow custom processing rules tailored to your unique document formats and business requirements. This powerful feature is available exclusively in our Corporate plan.
Usage Examples:
- • Custom Categories: "Categorize all Uber transactions as 'Transportation' and all Starbucks as 'Meals & Entertainment'"
- • Proprietary Formats: "Extract vendor ID from the top-right corner of our custom invoice format"
- • Business Rules: "Flag any transaction over $1,000 as requiring approval"
- • Chart of Accounts: "Map all office supply purchases to account code 6200-SUPPLIES"
- • Validation Rules: "Ensure all expenses include both receipt number and project code"
Contact our sales team to learn how Custom AI Instructions can be configured for your specific use case, including dedicated support for implementation and ongoing optimization.
Yes! We support password-protected PDF files. Simply upload your encrypted PDF and provide the password during the upload process. Our system securely decrypts the file for processing while maintaining the highest security standards. The password is never stored and the original file encryption is preserved.
Absolutely! You can upload photos taken with your phone, screenshots, or any document images. Our advanced AI automatically optimizes image quality, corrects perspective, and enhances readability before extracting data. This means you don't need a scanner - just take a clear photo and upload it directly.
Yes! We provide a comprehensive REST API that allows you to integrate document processing directly into your applications. The API includes endpoints for uploading documents, checking account status, and retrieving processing history data. Complete documentation, code examples are available for popular programming languages.
By default, we store your documents for 90 days to allow you to re-download results and access your processing history. You can customize this retention period in your account settings (from 1 to 365 days). After the retention period expires, all documents and data are automatically and permanently deleted from our servers.
Yes! You can upload multiple documents simultaneously for batch processing. Simply select multiple files during upload or drag and drop an entire folder. All documents will be processed in parallel, and you can download the combined results in a single export file or view each document's results individually.
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